Privacy Policy

Last updated: June 2026

This privacy policy describes how Casino Charles collects, uses, stores and protects the personal information of users who visit casino-charles.com. Data protection is a fundamental priority and we are committed to full transparency in our data handling practices.

Data We Collect

Purpose of Processing

Cookies

This site uses essential cookies required for platform operation and analytics cookies to understand user interaction. We do not use profiling cookies for advertising without your explicit consent.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, in accordance with applicable law. Browsing data is automatically deleted after 26 months.

Your Rights

Security

We employ appropriate technical and organisational measures to protect personal data from unauthorised access, loss, destruction or alteration, including SSL encryption, role-based access controls and staff training.

Changes to This Policy

Casino Charles reserves the right to modify this policy at any time. Changes will be published on this page with the updated date. We encourage periodic review of this page.

Contact

For questions or requests regarding your personal data, please contact us through the support channels available on the platform.

Privacy policy and cookies: how your data is handled

A privacy policy explains what personal data the site collects — email address, device details, payment traces — and for what purpose. The cookie policy covers the small files stored in your browser: some keep you logged in, others measure which pages are read so the content can be improved.

Responsible data usage means collecting only what is needed and deleting it once it is no longer required. On Casino Charles you can manage cookie consent from the banner or your browser settings, and withdrawing consent does not block access to the informational pages.

Personal data: what the operator collects and how it is protected

Everything typed into the cashier — card details, a document scan, a home address — travels to Casino Charles over a channel protected by encryption, so along the way anyone listening on the same public network sees only a meaningless string of characters. Encryption of the connection is the baseline expected of a licensed site, and the padlock next to the address bar is the quickest way to confirm it is switched on before a single field is filled in. What the operator actually keeps is narrower than people assume: identity and contact details for verification, transaction history because financial regulation demands it, and technical records of logins and devices so that someone else getting into the account becomes visible. The operator's own privacy policy sets out that list in full, and it is worth opening once rather than never. As for the blunt question — is it safe to play at Casino Charles? — the honest answer rests on exactly these basics: an encrypted connection, a clearly named licence and careful account habits.

Data leaves the operator in a few predictable directions: the payment provider that moves the money, the service that checks documents, and the regulator or the bank when they ask formally. All of that processing happens on the operator's side and not on this site, so a deletion request or a copy of your own file goes to its support desk. On the player's side the useful habits are dull and effective: a password reused nowhere else, two-factor authentication switched on in the account settings, and no logging in from a friend's laptop or a machine in an internet cafe. If a session was left open on a device you no longer have, changing the password closes it faster than hoping nobody looks. A copy of your data or its deletion is not a favour but a right under GDPR, and licensed operators mirror the same procedures in their privacy policies even for players outside the EU. A secure casino keeps every connection behind SSL encryption and spells out its data protection rules in the privacy policy — that combination is what makes a session safe and secure.

Play Now